Residential IT Support Pricing
Transparent, on-site support pricing for Melbourne and Sydney homes. Select a tier and estimate your job below — all prices are in AUD and include GST.
Build your estimate
Choose a support tier, estimate the job duration, and add any extras. Your total updates in real time.
Support tier
Mon–Fri, 8:30 AM – 5:30 PM — Scheduled weekday support at our standard rate.
Estimated duration1 hour
1 hr min5 hrs max
Optional add-ons
Full wipe, fresh OS install, and driver setup.
+$60.00
Backup or migrate files and settings to a new device.
+$50.00
Parental controls and device linking across the household.
+$40.00
Your estimate
Prices in AUD, inclusive of GST.
Base call-out fee$110.0050% OFF$55.00
Labor (1 hr × $120.00)$120.00
Estimated total$175.00
Deposit to book$87.50
Final invoice may vary based on on-site diagnosis.
Common services
New Device Setup
Unboxing, account migration, and configuration for laptops, desktops, and tablets.
Family Link & iPad Parental Controls
Screen time limits, content filtering, and multi-device family account setup.
Malware & Security Cleanup
Virus removal, security hardening, and peace-of-mind health checks.
Wi-Fi & Mesh Network Optimization
Router configuration, mesh network setup, and dead-zone troubleshooting.